Política de Privacidad

Last updated: 11/24/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, and any other information you choose to provide.

Usage Information

We automatically collect certain information about your use of our services, including your IP address, browser type, device information, and how you interact with our platform.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

2. How We Use Your Information

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends and usage
Detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist in our operations
In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt out of certain communications
Request data portability
Withdraw consent where applicable

6. Third-Party Services and Google API Services

Our services integrate with third-party platforms including Google Calendar, Telegram, and WhatsApp. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Google Calendar API Usage

When you connect your Google Calendar account to ChatOkay, we access the following data:

Calendar events and availability
Calendar metadata (names, descriptions, locations)
Calendar settings (time zones, working hours)

Limited Use of Google User Data: Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

We only use this data to provide appointment scheduling services
We do not transfer your calendar data to third parties except as necessary to provide our service
We do not use your calendar data for advertising or other commercial purposes
We do not allow humans to read your calendar data unless you request support and authorize access

You can revoke access to your Google Calendar data at any time through your Google account settings or by disconnecting the integration in your ChatOkay dashboard.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@chatokay.com

Para consultas sobre privacidad o el manejo de datos de Google Calendar